Nancy Haines, Executive & Client Support Manager

BASW, The Pennsylvania State University.

Nancy HainesNancy Haines has been with Mason Associates since 1996 after retiring from a 27-year career in the Pennsylvania mental health system. Trained at Penn State in Social Work, her professional experience includes casework in inpatient mental health settings including an intermediate care facility for persons with developmental disabilities, a Philadelphia regional forensic psychiatric center, and both admission and sub-acute treatment units of psychiatric hospitals.

Immediately prior to her retirement she directed the division of Pennsylvania’s Office of Mental Health responsible for the planning and development of services for persons with serious mental illness through Pennsylvania’s county mental health network. Throughout her career she participated in in-service professional development through the University of Pennsylvania, Eastern Pennsylvania Psychiatric Institute and other providers.

At Mason Associates, Nancy ’s primary responsibilities include intake; assisting in case management, including referrals to and follow-up with schools and programs; transport coordination; and administration of Secondary School Admission Tests (SSAT). She also has visited numerous therapeutic programs and met many of their staff, as well as attending professional conferences, so she is able to quickly and effectively support the firm’s work with our clients. Finally, she coordinates the clerical staff to assure secure management of client files and maintenance of the firm’s proprietary data and financial management systems.

Married for more than twenty-five years to another also-retired Pennsylvania human services manager, she has four grandchildren, two dogs and enjoys golf and skiing.

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